Popular IT Club Return & Refund Policy
General Policy
At [Popular IT Club], we strive to provide excellent hosting services to our customers. If for any reason you are not satisfied with our services, we offer a refund policy under the conditions outlined below.
Eligibility for Refund
7 Days Refunds are available for the following services:
- Shared Hosting Plans
- Reseller Hosting
Non-refundable Service
- Setup fees
- Domain Registration
- Domain Transfer
- Domain name renewals
- SSL Certificates
- Website migrations
- Add-on services (e.g., backups, site security, etc.)
Money-Back Guarantee
We offer a 30-day money-back guarantee on our hosting plans. If you cancel your service within 30 days of purchase, you are eligible for a full refund, minus any non-refundable fees.
Cancellation Process
To request a refund:
- Submit a Ticket: Log in to your account and submit a cancellation request through our customer support portal.
- Verification: Our team will verify your request and may ask for additional information to process the refund.
- Approval: Upon approval, the refund will be processed, and you will receive confirmation via email.
Pertial Refund
For cancellations made after the 30 day money-back guarantee period, partial refunds may be issued based on the unused portion of the service, minus any applicable fees. Partial refunds are subject to approval on a case-by-case basis.
Refund Timeline
Refunds are typically processed within [7-14] business days after approval. The exact time may vary depending on your bank or payment provider
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
[Popular IT Club]
[1.Vawrirchor, Kalia, Narail-7520, 2. Police Lines Hospital Gate, Faridpur-7800]
[info@popularitclub.com]
[01959-116699]